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Kia K5 and Sorento May Lose Power
high How serious is it? About this label
A complete loss of drive power increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 22V760000 |
|---|---|
| Reported to NHTSA | Oct 11, 2022 |
| Manufacturer | Kia America, Inc. |
| Part affected | Power Train:automatic Transmission |
| Vehicles covered | 5 model/year combinations, model years 2021–2023 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On certain Kia K5 and Sorento vehicles, a transmission oil pump malfunction can trigger the vehicle's fail-safe, limited-mobility drive mode, but that fail-safe mode may itself be impaired. This can result in a complete loss of drive power.
What you should do
2. Contact a Kia dealer, or call Kia customer service at 1-800-333-4542.
3. Transmission inspection, replacement if needed, and a transmission control software update are all free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V760000. More in how recalls work.
Affected vehicles (5)
Who to contact
Kia — official Kia recall lookup
Customer service: 1-800-333-4542
The bigger picture
- Kia Power Train Recalls Cover Power Loss, Rollaway and Fire · all 8 Kia recalls in this area
Other Kia Sorento recalls
- Jan 27, 2026Kia Instrument Panel Display May Failhigh
- Oct 31, 2025Kia Telluride Spare Tire May Impair Brakingmedium
- Sep 25, 2025Kia Sorento Blower Motor Wiring Fire Riskcritical
- Aug 25, 2025Kia K4, Sorento Engine Bolts May Loosenhigh
- Jan 13, 2025Kia Sorento may lose headlights and taillightshigh
- Apr 23, 2024Kia Sorento Wiring May Cause Steering Losshigh
Official notice
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary
- Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
- Safety risk
- Loss of drive power increases the risk of a crash.
- Remedy
- Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.