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Audi A6 and A7 lose engine power from spills

NHTSA campaign 22V861000 · Reported 2022-11-21 · Volkswagen Group of America, Inc.

high How serious is it? About this label

Serious — the notice does not tell owners to stop driving, but a sudden drop in engine power can cause a crash, so get the cover installed promptly and keep drinks out of the back seat until then.

What's wrong, in plain English

If someone spills a drink in the back seat of these Audis, the liquid can soak through and reach an electronics box underneath called the gateway control module. Liquid on that module can make it shut down, and when it does the engine suddenly loses power while you are driving — a real problem if you are merging or passing. Dealers will fit a protective cover over the module so spills cannot get to it.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Audi is included.
2. Contact your Audi dealer, or Audi customer service at 1-800-253-2834, and reference recall 90V2.
3. Have the protective cover installed free of charge; owner letters were expected to be mailed January 20, 2023.

Affected vehicles (11)

2019 Audi A6
2019 Audi A7
2020 Audi A6
2020 Audi A6 Allroad
2020 Audi A7
2020 Audi S6
2020 Audi S7
2021 Audi A6
2021 Audi A6 Allroad
2021 Audi A7
2021 Audi S7

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Audi electrical recalls: battery fire risk and sudden power loss · all 15 Audi recalls in this area

Official notice

Component: ELECTRICAL SYSTEM
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.
Safety risk: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Remedy: Dealers will install a protective cover, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90V2.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.