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Ram pickup tailgate may open while you drive

NHTSA campaign 22V904000 · Reported 2022-12-08 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

On these Ram 1500, 2500 and 3500 pickups, the catch that the tailgate latches onto may be out of position. As a result the tailgate may not lock shut properly and can swing open while you are driving. Anything in the bed that is not tied down can then slide or fall out onto the road behind you, where it becomes a hazard for other drivers. The dealer adjusts it free.

What you should do

1. Look up your VIN at nhtsa.gov/recalls.
2. Call your Ram dealer, or FCA US customer service at 1-800-853-1403 (recall ZB8), for the free tailgate inspection and adjustment.
3. Until then, strap down anything you carry in the bed and check that the tailgate is fully latched before each trip.

Affected vehicles (10)

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
Summary
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Safety risk
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.