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Cadillac XT5, XT6, GMC Acadia tire label unreadable

NHTSA campaign 22V708000 · Reported 2022-09-22 · General Motors, LLC

Illegible tire size information may result in the wrong tires being installed, increasing the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

On certain 2023 Cadillac XT5, XT6 and GMC Acadia vehicles, the sticker on the post behind the driver's door may be hard to read. That label lists the tire size your vehicle is built for, and federal rules require it to be legible. If a tire shop cannot read it, the wrong size tires could be put on the vehicle, and the wrong tires can make it harder to handle and raise crash risk.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is covered by recall N222381690.
2. Contact your dealer, or call Cadillac at 1-800-458-8006 or GMC at 1-800-462-8782, to have the certification label replaced free of charge.
3. Until then, confirm your tire size from the owner's manual before buying new tires.

Affected vehicles (3)

2023 Cadillac XT5
2023 Cadillac XT6
2023 GMC Acadia

Who to contact

Cadillac — official Cadillac recall lookup

Customer service: 1-800-458-8006

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Cadillac equipment recalls: blank displays, wrong labels and manuals · all 4 Cadillac recalls in this area
GMC equipment recalls: block heater fires and wrong vehicle labels · all 4 GMC recalls in this area

Official notice

Component: EQUIPMENT:OTHER:LABELS
Summary: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Safety risk: Illegible tire size information may result in the wrong tires being installed, increasing the risk of a crash.
Remedy: Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.