Ram 1500 Rearview Camera May Not Display
medium How serious is it? About this label
Not being able to see behind the truck while backing up increases the risk of injury or a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V059000 |
|---|---|
| Reported to NHTSA | Feb 9, 2023 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Back Over Prevention:display Function |
| Vehicles covered | 1 model/year combination, model years 2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Chrysler is recalling certain Ram 1500 and Ram 2500 trucks because a part called the trailer reverse steering control module may stop the rearview camera image from appearing on the screen when the truck is shifted into reverse. Because the rearview image does not always show up, these vehicles do not meet a federal safety rule that requires vehicles to give the driver a view of what is behind them while backing up.
What you should do
2. Contact FCA US customer service at 1-800-853-1403 or your dealer to schedule the software update.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V059000. More in how recalls work.
Affected vehicles (1)
Who to contact
RAM — official RAM recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Why Is My RAM Backup Camera Image Missing or Lingering? · all 12 RAM recalls in this area
Other RAM 1500 recalls
- Jul 30, 2026Ram 1500 Rear Seat Belt Anchor Problemhigh
- Dec 1, 2025Ram 1500, 2500 and 3500 side airbag inflators may rupturehigh
- Nov 6, 2025Ram Trucks: Driver's Air Bag May Not Deployhigh
- Sep 11, 2025RAM 1500, 2500, 3500 Side Airbag Inflators May Rupturehigh
- May 8, 2025Ram 1500 Driver Air Bag May Not Deployhigh
- Jan 16, 2025Ram Trucks Side Airbag Inflator Can Rupturehigh
Official notice
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Safety risk
- A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
- Remedy
- Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed March 1, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 14A. This recall supersedes and expands previous recall numbers 21V-438 and 21V-918. FCA US Recall ID 63A is a vehicle population expansion of FCA US Recall ID 14A (NHTSA Recall ID 23V-059).
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.