Car Recall Tracker

Home › RAM › 3500 › 23V060000

Ram Heavy Duty Diesel Trucks Engine Fire Risk

NHTSA campaign 23V060000 · Reported 2023-02-09 · Chrysler (FCA US, LLC)

critical How serious is it? About this label

Serious — a fire can start in the engine bay even with the truck shut off, so park outside away from structures until the relay is replaced; the notice does not tell owners to stop driving.

⚠ Park outside, away from buildings — fire risk. See all such recalls.

What's wrong, in plain English

These diesel trucks use an electric heater to help the engine start in cold weather. The relay — the switch that turns that heater on — can short out electrically, and it can do so whether the ignition is on or off. A short there can start a fire in the engine compartment. A dealer will replace the relay free of charge. The repair is being rolled out in stages, starting with 2023 models, then 2022, then 2021.

What you should do

1. Check your VIN at nhtsa.gov/recalls for campaign 23V060000 (it replaces the earlier 21V798 recall).
2. Park outside, away from buildings and other vehicles, until the relay is replaced.
3. Call your Ram dealer or FCA US at 1-800-853-1403 (recall 13A) to schedule the free relay replacement.

Affected vehicles (7)

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
Summary
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Safety risk
An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.