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Honda CR-V passenger seat back may not hold

NHTSA campaign 23V092000 · Reported 2023-02-16 · Honda (American Honda Motor Co.)

medium How serious is it? About this label

The seat works normally day to day, but in a crash it may not protect the front passenger properly, so get the free repair scheduled soon.

What's wrong, in plain English

The frame inside the front passenger seat back may not have been welded properly at the factory. A weld that is not strong enough means the seat back may not stay in position during a crash. Instead of holding the person upright and in place, the seat back could give way. Because of this, these vehicles do not meet federal safety rules for seats and for protecting people inside the vehicle.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your CR-V is affected. 2. Contact a Honda dealer to book the repair, or call Honda customer service at 1-888-234-2138 (recall 6PK). 3. The dealer replaces the front passenger seat back frame free of charge.

Affected vehicles (1)

2023 Honda CR-V

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Honda and Acura seat recalls: is your driver's seat loose? · all 5 Honda recalls in this area

Official notice

Component: SEATS:FRONT ASSEMBLY:RECLINER
Summary: Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
Safety risk: A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.