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BMW Software Glitch May Leave Doors Unlocked

NHTSA campaign 23V118000 · Reported Feb 23, 2023 · BMW of North America, LLC

high How serious is it? About this label

Doors that don't lock automatically while driving may open in a crash, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V118000
Reported to NHTSA	Feb 23, 2023
Manufacturer	BMW of North America, LLC
Part affected	Electrical System:body Control Module:software
Vehicles covered	1 model/year combination, model years 2022
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

BMW is recalling certain vehicles because, during a service visit, a replacement electronic control unit may have been installed with incorrect programming. This can cause the automatic door locking function to stop working as intended, meaning the doors may not lock themselves automatically while the vehicle is being driven, even though they are supposed to.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected. 2. Contact a BMW dealer or BMW customer service at 1-800-525-7417 to schedule the repair. 3. The ECU software update is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V118000. More in how recalls work.

Affected vehicles (1)

2022 BMW I4

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

BMW Electrical Recalls Involve Battery Fires and Starter Connection Problems · all 28 BMW recalls in this area

Other BMW I4 recalls

Jul 23, 2025BMW Electric Models May Lose Drive Powerhigh
Jul 16, 2025BMW i4 and iX: Battery Module Failure Riskcritical
Jun 28, 2023BMW i4, iX High-Voltage Battery Charging Unit Faulthigh
Jan 25, 2023BMW i4 and iX may not make pedestrian warning soundmedium
Dec 20, 2022BMW i4 and iX battery software may cut powerhigh
Jul 27, 2022BMW i4 and iX batteries may short circuit, causing firecritical

All 8 I4 recalls

Official notice

Component: ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Summary: BMW of North America, LLC (BMW) is recalling certain 2023 330i, 330i xDrive, M340i, M340i xDrive, M3, 330e, 330e xDrive, 430i Convertible, 430i xDrive, M440i, 2022-2023 430i, 430i xDrive, M440i xDrive, i4 eDrive40, and i4 M50 vehicles. During a service visit, a replacement electronic control unit (ECU) may have been installed with incorrect programming, which can cause the automatic door locking (ADL) function to not lock the doors as intended.
Safety risk: Doors that do not lock as intended while the vehicle is in motion may open during a crash, increasing the risk of injury.
Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed April 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.