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BMW i4 and iX battery software may cut power

NHTSA campaign 22V944000 · Reported Dec 20, 2022 · BMW of North America, LLC

high How serious is it? About this label

A sudden loss of drive power while driving increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V944000
Reported to NHTSADec 20, 2022
ManufacturerBMW of North America, LLC
Part affectedElectrical System:propulsion System:traction Battery Thermal:management:software
Vehicles covered3 model/year combinations, model years 2022–2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain BMW i4 and iX electric vehicles have high voltage battery control software that may cause an interruption in electrical power. This means the flow of electricity that powers the vehicle could unexpectedly stop or be disrupted while driving, which can cause the vehicle to suddenly lose drive power.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included in this recall.
2. Contact BMW customer service at 1-800-525-7417, or your dealer, to schedule the software update.
3. The dealer will update the battery control software at no cost to you.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V944000. More in how recalls work.

Affected vehicles (3)

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other BMW IX recalls

All 12 IX recalls

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Summary
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.
Safety risk
An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.
Remedy
Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.