BMW iX Cruise Control May Suddenly Speed Up
high How serious is it? About this label
A sudden, unintended increase in speed raises the chance of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V409000 |
|---|---|
| Reported to NHTSA | Jun 7, 2023 |
| Manufacturer | BMW of North America, LLC |
| Part affected | Vehicle Speed Control:cruise Control |
| Vehicles covered | 3 model/year combinations, model years 2022–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
In certain BMW iX vehicles, turning the steering wheel at low speeds may accidentally reactivate the cruise control system, even though the driver did not intend to turn it back on. If this happens, the vehicle's speed can suddenly increase without the driver asking for it. This unexpected jump in speed can occur while the driver is maneuvering the vehicle at low speed.
What you should do
2. Contact a dealer, or call BMW customer service at 1-800-525-7417.
3. The software update will be done free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V409000. More in how recalls work.
Affected vehicles (3)
Who to contact
BMW — official BMW recall lookup
Customer service: 1-800-525-7417
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- Jul 16, 2025BMW i4 and iX: Battery Module Failure Riskcritical
- Jun 28, 2023BMW i4, iX High-Voltage Battery Charging Unit Faulthigh
- Apr 26, 2023BMW iX Battery Circuit Fault Can Stall Enginehigh
- Feb 14, 2023BMW iX and X1 Driver Air Bag May Not Deployhigh
- Jan 25, 2023BMW i4 and iX may not make pedestrian warning soundmedium
Official notice
- Component
- VEHICLE SPEED CONTROL:CRUISE CONTROL
- Summary
- BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
- Safety risk
- A sudden increase in vehicle speed can increase the risk of a crash.
- Remedy
- Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.