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Honda Odyssey, Pilot and Passport rearview camera may fail

NHTSA campaign 23V431000 · Reported 2023-06-15 · Honda (American Honda Motor Co.)

medium How serious is it? About this label

Moderately serious: you can keep driving, but with no camera image your view behind the vehicle is reduced, which raises the risk of backing into someone or something.

What's wrong, in plain English

When you shift into reverse, a camera is supposed to show what is behind you on the dashboard screen. In these vehicles, a connector on the cable that carries the camera picture can go bad, so the screen may show nothing at all. Without that view, it is easier to miss a child, a pet, or an object behind you while backing up. The dealer will replace the cable and add a cover that holds the connector straight.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is covered.
2. Contact your Honda dealer or Honda customer service at 1-888-234-2138 (recall numbers EEL, ZEM, SFC) to book an appointment.
3. Get the cable replaced free of charge, and use your mirrors and a shoulder check until then.

Affected vehicles (15)

2018 Honda Odyssey
2019 Honda Odyssey
2019 Honda Passport
2019 Honda Pilot
2020 Honda Odyssey
2020 Honda Passport
2020 Honda Pilot
2021 Honda Odyssey
2021 Honda Passport
2021 Honda Pilot
2022 Honda Odyssey
2022 Honda Passport

Show all 15 vehicles

2022 Honda Pilot
2023 Honda Odyssey
2023 Honda Passport

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Honda backup camera recalls: blank, blurry or missing reverse images · all 9 Honda recalls in this area

Official notice

Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Summary: Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.