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Honda Odyssey, Pilot and Passport Rearview Camera Problem

NHTSA campaign 23V431000 · Reported Jun 15, 2023 · Honda (American Honda Motor Co.)

medium How serious is it? About this label

A rearview camera that doesn't display can reduce your view behind the vehicle, increasing the risk of a crash or injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V431000
Reported to NHTSA	Jun 15, 2023
Manufacturer	Honda (American Honda Motor Co.)
Part affected	Back Over Prevention:display Function
Vehicles covered	15 model/year combinations, model years 2018–2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

A faulty cable connector in these vehicles can cause the rearview camera image to not show up on your dashboard screen when you put the car in reverse. This means you may not be able to see what's behind your vehicle through the camera display. Dealers will fix this by replacing the cable and adding a cover to protect the connector, at no charge to you.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Honda dealer at 1-888-234-2138 to schedule the repair.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V431000. More in how recalls work.

Affected vehicles (15)

2018 Honda Odyssey
2019 Honda Odyssey
2019 Honda Passport
2019 Honda Pilot
2020 Honda Odyssey
2020 Honda Passport
2020 Honda Pilot
2021 Honda Odyssey
2021 Honda Passport
2021 Honda Pilot
2022 Honda Odyssey
2022 Honda Passport

Show all 15 vehicles

2022 Honda Pilot
2023 Honda Odyssey
2023 Honda Passport

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Honda Backup Camera Recalls Explain Missing Images and Display Problems · all 9 Honda recalls in this area

Other Honda Odyssey recalls

Jul 1, 2026Honda Odyssey rearview camera may fail from water entrymedium
May 21, 2026Honda and Acura front passenger airbags may deploy unintentionallyhigh
Apr 9, 2026Honda Odyssey Side Air Bags May Deploy Unexpectedlyhigh
Dec 17, 2025Honda, Chrysler and Toyota Vans Wheelchair Restraint Issuemedium
Feb 15, 2024Acura RDX and Odyssey Steering Corrosion Riskhigh
Feb 1, 2024Honda and Acura passenger seat sensor may crackhigh

All 27 Odyssey recalls

Official notice

Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Summary: Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.