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Kia Sorento Airbag Warning Label May Detach

NHTSA campaign 23V579000 · Reported Aug 15, 2023 · Kia America, Inc.

medium How serious is it? About this label

Without the warning label, occupants are not warned about the risks of airbag deployment, which increases the risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V579000
Reported to NHTSA	Aug 15, 2023
Manufacturer	Kia America, Inc.
Part affected	Equipment:other:labels
Vehicles covered	1 model/year combination, model years 2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The airbag warning labels on the driver's and front passenger's sun visors may come loose and fall off. Without the label in place, occupants are not shown the printed warning about the risks of airbag deployment. Because of this, the vehicles no longer meet a federal safety standard covering occupant crash protection.

What you should do

1. Check if your VIN is affected at nhtsa.gov/recalls.
2. Contact a Kia dealer at 1-800-333-4542.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V579000. More in how recalls work.

Affected vehicles (1)

2023 Kia Sorento

Who to contact

Kia — official Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Kia Sorento recalls

Jan 27, 2026Kia Instrument Panel Display May Failhigh
Oct 31, 2025Kia Telluride Spare Tire May Impair Brakingmedium
Sep 25, 2025Kia Sorento Blower Motor Wiring Fire Riskcritical
Aug 25, 2025Kia K4, Sorento Engine Bolts May Loosenhigh
Jan 13, 2025Kia Sorento may lose headlights and taillightshigh
Apr 23, 2024Kia Sorento Wiring May Cause Steering Losshigh

All 16 Sorento recalls

Official notice

Component: EQUIPMENT:OTHER:LABELS
Summary: Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk: A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
Remedy: Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.