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Toyota Highlander Front Bumper Cover May Detach

NHTSA campaign 23V720000 · Reported Oct 26, 2023 · Toyota Motor Engineering & Manufacturing

medium How serious is it? About this label

A bumper cover that comes loose or falls off can become a hazard on the road, increasing the chance of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V720000
Reported to NHTSAOct 26, 2023
ManufacturerToyota Motor Engineering & Manufacturing
Part affectedStructure:body:bumpers
Vehicles covered8 model/year combinations, model years 2020–2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Toyota is recalling certain Highlander and Highlander Hybrid SUVs. During normal driving, a minor impact to the front lower bumper cover may cause the cover to come loose or fall off the vehicle. This means something as small as a light bump could leave the front bumper cover hanging or detached from the car while it's on the road.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Toyota dealer (1-800-331-4331) to schedule the repair.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V720000. More in how recalls work.

Affected vehicles (8)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota Highlander recalls

All 20 Highlander recalls

Official notice

Component
STRUCTURE:BODY:BUMPERS
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Safety risk
A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.