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Chevrolet Bolt EV: Seat Belt Pretensioner Fire Risk

NHTSA campaign 23V845000 · Reported Dec 14, 2023 · General Motors, LLC

critical How serious is it? About this label

A fire from this issue increases the risk of injury after a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V845000
Reported to NHTSADec 14, 2023
ManufacturerGeneral Motors, LLC
Part affectedStructure:body:roof And Pillars
Vehicles covered6 model/year combinations, model years 2018–2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain 2017-2023 Chevrolet Bolt EV vehicles have a problem with the front seat belt pretensioners. After a crash in which the pretensioners deploy, the exhaust they release can ignite carpet fibers near the B-pillar, which can start a fire. This recall also includes vehicles that were already repaired for this same issue under an earlier recall, because that repair was done incorrectly.

What you should do

1. Check your VIN at nhtsa.gov/recalls, even if your vehicle was already repaired for this issue before.
2. Contact your dealer to schedule the free repair (GM EV Concierge: 1-833-382-4389, or GM customer service: 1-800-222-1020).
3. The repair is free, including for vehicles that need the new fix performed again.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V845000. More in how recalls work.

Affected vehicles (6)

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Chevrolet Bolt EV recalls

All 14 Bolt EV recalls

Official notice

Component
STRUCTURE:BODY:ROOF AND PILLARS
Summary
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Safety risk
A fire increases the risk of injury.
Remedy
Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.