Car Recall Tracker

Home › Chevrolet › Bolt EV › 24V812000

Chevrolet Bolt EV/EUV: Battery Fire Risk When Fully Charged

NHTSA campaign 24V812000 · Reported Oct 31, 2024 · General Motors, LLC

critical How serious is it? About this label

This is serious: a battery fire increases the risk of injury. Owners are told to park outside and away from structures after charging until the vehicle is repaired.

⚠ Park outside, away from buildings — fire risk. See all such recalls.

Key facts

NHTSA campaign number24V812000
Reported to NHTSAOct 31, 2024
ManufacturerGeneral Motors, LLC
Part affectedElectrical System:propulsion System:traction Battery
Vehicles covered4 model/year combinations, model years 2020–2022
Do-not-drive advisoryNo
Park-outside advisoryYes — fire risk
RepairFree at any franchised dealer

What's wrong, in plain English

General Motors is recalling certain Chevrolet Bolt EV and Bolt EUV vehicles that were previously repaired under an earlier recall. The installation of advanced diagnostic software on these vehicles may have failed. Because of this, the high voltage battery could catch fire when it is charged to full or nearly full capacity. A battery fire increases the risk of injury to occupants.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if it's included in this recall.
2. Interim steps: limit charging to 90%, charge more frequently, avoid depleting below 70 miles of range, and park outside (not indoors overnight) after charging.
3. Contact the Bolt EV Concierge Team at 1-833-382-4389 for a dealer to reinstall the diagnostic software; the repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V812000. More in how recalls work.

Affected vehicles (4)

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Chevrolet Bolt EV recalls

All 14 Bolt EV recalls

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
Safety risk
A battery fire increases the risk of injury.
Remedy
Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N242470160.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.