Car Recall Tracker

Home › Hyundai › Ioniq 5 › 24V065000

Hyundai IONIQ 5, IONIQ 6, Genesis GV60 Driveshaft May Break

NHTSA campaign 24V065000 · Reported Feb 1, 2024 · Hyundai Motor America

high How serious is it? About this label

Losing the power that drives the wheels while on the road raises the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V065000
Reported to NHTSAFeb 1, 2024
ManufacturerHyundai Motor America
Part affectedPower Train:driveline:driveshaft
Vehicles covered3 model/year combinations, model years 2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain 2023 Hyundai IONIQ 5, IONIQ 6, and Genesis GV60 vehicles have a rear inner driveshaft that may not have been heat-treated correctly during manufacturing. Because of this, the driveshaft can break when it is put under load, such as while accelerating. If the driveshaft breaks, the vehicle loses the power that turns the wheels, meaning it can no longer drive forward under its own power.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact Hyundai customer service at 1-855-371-9460 to schedule the driveshaft replacement.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V065000. More in how recalls work.

Affected vehicles (3)

Who to contact

Genesis — official Genesis recall lookup

Customer service: 1-844-340-9741

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Hyundai Ioniq 5 recalls

All 15 Ioniq 5 recalls

Official notice

Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary
Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Safety risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.