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Hyundai IONIQ 5, IONIQ 6, Genesis GV60: driveshaft can break

NHTSA campaign 24V065000 · Reported 2024-02-01 · Hyundai Motor America

high How serious is it? About this label

Serious, because you could lose the ability to accelerate while driving; the notice does not tell owners to stop driving, but get it repaired soon.

What's wrong, in plain English

The shaft that sends power to the rear wheels of these electric vehicles may not have been heat-treated correctly when it was made. A shaft made this way can break while the car is under load, and the car then loses drive power. Losing power in traffic, on a hill, or while merging onto a highway can lead to a crash. Hyundai mailed owner letters on March 29, 2024. A dealer will replace the rear inner driveshaft at no cost.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your vehicle is covered.
2. Call your Hyundai or Genesis dealer, or Hyundai customer service at 1-855-371-9460, and reference recall 253(H) for Hyundai or 017G(G) for Genesis.
3. Book the free rear inner driveshaft replacement.

Affected vehicles (3)

Who to contact

Genesis — official Genesis recall lookup

Customer service: 1-844-340-9741

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary
Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Safety risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.