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Hyundai and Genesis EV Charging Unit Can Fail

NHTSA campaign 24V204000 · Reported Mar 15, 2024 · Hyundai Motor America

high How serious is it? About this label

A loss of drive power increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	24V204000
Reported to NHTSA	Mar 15, 2024
Manufacturer	Hyundai Motor America
Part affected	Electrical System:12v/24v/48v Battery
Vehicles covered	7 model/year combinations, model years 2022–2024
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On these Hyundai and Genesis electric vehicles, the Integrated Charging Control Unit may become damaged and stop charging the 12-volt battery. This can result in a loss of drive power.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included. 2. This recall is replaced by NHTSA recall number 24V-868; if your vehicle was already repaired under this recall, it will need the new remedy performed. Contact a Hyundai dealer, or call Hyundai customer service at 1-855-371-9460. 3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V204000. More in how recalls work.

Affected vehicles (7)

2022 Hyundai Ioniq 5
2023 Genesis GV60
2023 Hyundai Ioniq 5
2023 Hyundai Ioniq 6
2024 Genesis GV60
2024 Hyundai Ioniq 5
2024 Hyundai Ioniq 6

Who to contact

Genesis — official Genesis recall lookup

Customer service: 1-844-340-9741

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Genesis Electrical Recalls Address Display Failures, Power Loss and Fire · all 8 Genesis recalls in this area
Hyundai Electrical System Recalls Involving Battery Fires and Power Loss · all 23 Hyundai recalls in this area

Other Hyundai Ioniq 5 recalls

Jul 2, 2026Hyundai Ioniq 5 Battery Cells Risk Firecritical
May 19, 2026Hyundai Ioniq 5 Rear Suspension Fasteners May Detachhigh
Feb 6, 2026Hyundai Ioniq 5/9: Loose Battery Bolt Fire Riskcritical
Jan 27, 2026Hyundai Tucson Hybrid Instrument Display May Failmedium
Nov 18, 2025Hyundai Ioniq 5 Seat Belt Retractors Not Securedhigh
Sep 12, 2025Hyundai Ioniq 5 Recalled for Loose Suspension Boltshigh

All 15 Ioniq 5 recalls

Official notice

Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Summary: Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Safety risk: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.