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Genesis GV70 May Shift From Park to Neutral

NHTSA campaign 24V205000 · Reported Mar 15, 2024 · Hyundai Motor America

high How serious is it? About this label

An unexpected shift from Park to Neutral can let the vehicle roll away on its own, increasing the risk of a crash or injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V205000
Reported to NHTSAMar 15, 2024
ManufacturerHyundai Motor America
Part affectedElectrical System:wiring
Vehicles covered1 model/year combination, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Genesis GV70 vehicles may allow water to leak into the wiring harness for the transmission control system. If that happens, it can cause a short circuit inside the harness. This short circuit may cause the transmission to unexpectedly shift out of Park and into Neutral by itself, even though the driver has not touched the gear selector or done anything to cause the shift.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included. 2. Until it is repaired, turn off the ignition and set the emergency parking brake every time you park. 3. Contact a dealer to schedule the free repair, or call Hyundai customer service at 1-855-371-9460.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V205000. More in how recalls work.

Affected vehicles (1)

Who to contact

Genesis — official Genesis recall lookup

Customer service: 1-844-340-9741

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Genesis GV70 recalls

All 9 GV70 recalls

Official notice

Component
ELECTRICAL SYSTEM:WIRING
Summary
Hyundai Motor America (Hyundai) is recalling certain 2024 Genesis GV70 vehicles. Water may leak into the transmission control harness, which can cause a short circuit and unexpectedly shift the transmission from Park to Neutral.
Safety risk
An unexpected shift from Park to Neutral can cause a vehicle roll away and increase the risk of a crash or injury.
Remedy
Owners are advised to turn off the ignition and use the emergency parking brake after parking their vehicles. Dealers will inspect the transmission control harness and repair the connector, or replace the harness and internal wiring, as necessary, free of charge. Owner notification letters were mailed May 9, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 020G.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.