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Toyota Prius Rear Doors May Open Unexpectedly
high How serious is it? About this label
A door that opens unexpectedly while the vehicle is moving or during a crash can raise the chance of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V274000 |
|---|---|
| Reported to NHTSA | Apr 17, 2024 |
| Manufacturer | Toyota Motor Engineering & Manufacturing |
| Part affected | Electrical System:wiring:switches/knobs/buttons |
| Vehicles covered | 4 model/year combinations, model years 2023–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Certain Toyota Prius and Prius Prime vehicles may let water get into the rear door switch, causing a short circuit. This can make an unlocked rear door open unexpectedly. Dealers will replace both the right and left rear door opener switches.
What you should do
2. Contact Toyota customer service at 1-800-331-4331.
3. The switch replacement is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V274000. More in how recalls work.
Affected vehicles (4)
Who to contact
Toyota — official Toyota recall lookup
Customer service: 1-800-331-4331
The bigger picture
- Toyota Electrical Recalls Cover Fire Risks, Stalling, and Missing Displays · all 18 Toyota recalls in this area
Other Toyota Prius recalls
- Jan 28, 2026Toyota Prius Rear Door May Open While Drivinghigh
- Oct 30, 2025Toyota, Lexus and Subaru rearview camera may freezemedium
- Jul 23, 2024Toyota accessory weight label may show wrong numberslow
- Sep 22, 2021Toyota Prius Software Error May Cause Power Losshigh
- Dec 11, 2019Toyota Prius Instrument Display May Go Blankmedium
- Jul 24, 2019Toyota Prius, RAV4 Hybrid Brake Assist May Failhigh
Official notice
- Component
- ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
- Summary
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
- Safety risk
- A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
- Remedy
- Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.