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Hyundai Ioniq 6 Differential Gear Bolts May Loosen

NHTSA campaign 24V283000 · Reported Apr 19, 2024 · Hyundai Motor America

high How serious is it? About this label

A loss of drive power or the differential locking up increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V283000
Reported to NHTSAApr 19, 2024
ManufacturerHyundai Motor America
Part affectedPower Train:driveline:differential Unit
Vehicles covered1 model/year combination, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The bolts in the differential gear drive unit may not have been tightened properly. If they loosen, the vehicle could lose drive power, or the differential could lock up while driving.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact your dealer or Hyundai customer service at 1-855-371-9460.
3. Dealers will replace the gear drive unit, free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V283000. More in how recalls work.

Affected vehicles (1)

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Hyundai Ioniq 6 recalls

Official notice

Component
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Summary
Hyundai Motor America (Hyundai) is recalling certain 2024 IONIQ 6 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
Safety risk
A loss of drive power or differential lock up can increase the risk of a crash.
Remedy
Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed June 17, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 259.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.