Hyundai IONIQ 6 may lose power from loose bolts

NHTSA campaign 24V283000 · Reported 2024-04-19 · Hyundai Motor America

high How serious is it? About this label

Serious — a sudden loss of power or a locked-up drive unit can cause a crash; the notice does not tell owners to park the car, but treat this as an urgent repair.

What's wrong, in plain English

The bolts holding the gears together in the unit that sends power to the wheels may not have been tightened properly on some 2024 Hyundai IONIQ 6 vehicles. If those bolts work loose, the car can suddenly lose drive power and stop pulling, or the gears can seize and lock up. Either one can happen while you are moving, including at highway speed, and can leave you unable to keep up with traffic or move out of the way.

What you should do

1. Confirm your VIN at nhtsa.gov/recalls under campaign 24V283000.
2. Contact your Hyundai dealer right away, or Hyundai customer service at 1-855-371-9460, and reference recall 259.
3. The dealer replaces the entire gear drive unit free of charge.

Affected vehicles (1)

2024 Hyundai Ioniq 6

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Hyundai power train recalls: oil pump fires and sudden power loss · all 6 Hyundai recalls in this area

Official notice

Component: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 IONIQ 6 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
Safety risk: A loss of drive power or differential lock up can increase the risk of a crash.
Remedy: Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed June 17, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 259.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.