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Hyundai Ioniq 5, Ioniq 6, Genesis GV60 Charging Unit Failure

NHTSA campaign 24V868000 · Reported Nov 18, 2024 · Hyundai Motor America

high How serious is it? About this label

A loss of drive power increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V868000
Reported to NHTSANov 18, 2024
ManufacturerHyundai Motor America
Part affectedElectrical System:12v/24v/48v Battery
Vehicles covered9 model/year combinations, model years 2022–2025
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain Hyundai Ioniq 5, Ioniq 6, and Genesis GV60 vehicles have an Integrated Charging Control Unit that may become damaged. When this happens, the unit can stop charging the 12-volt battery. If the 12-volt battery is not being charged, the vehicle can lose drive power.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a dealer to schedule the repair; you can also call Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741.
3. The inspection, any needed parts replacement, and software update are free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V868000. More in how recalls work.

Affected vehicles (9)

Who to contact

Genesis — official Genesis recall lookup

Customer service: 1-844-340-9741

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Hyundai Ioniq 5 recalls

All 15 Ioniq 5 recalls

Official notice

Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Summary
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Safety risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.