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Hyundai and Genesis EVs can lose power from charging unit

NHTSA campaign 24V868000 · Reported 2024-11-18 · Hyundai Motor America

high How serious is it? About this label

Serious — the car can lose drive power while you are using it, so schedule the free repair soon; the notice does not tell owners to stop driving.

What's wrong, in plain English

A unit that keeps the small 12-volt battery topped up can be damaged and stop working. When that battery runs down, the car can lose drive power and stop moving, which could leave you stranded or cause a crash. Dealers will check the unit and its fuse, replace them if needed, and update the software, all free. If your vehicle was already fixed under the earlier 2024 recall, it still needs this new repair.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to check whether your vehicle is included. 2. Contact your dealer, Hyundai customer service at 1-855-371-9460, or Genesis customer service at 1-844-340-9741 (recall 272 / 025G). 3. Have the unit inspected, replaced if needed, and the software updated — all free, even if recall 24V-204 was already done.

Affected vehicles (9)

Who to contact

Genesis — official Genesis recall lookup

Customer service: 1-844-340-9741

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Summary
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Safety risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.