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Toyota Highlander Blackout Package Tires Underrated

NHTSA campaign 24V419000 · Reported Jun 6, 2024 · Gulf States Toyota, Inc.

high How serious is it? About this label

Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V419000
Reported to NHTSAJun 6, 2024
ManufacturerGulf States Toyota, Inc.
Part affectedTires
Vehicles covered3 model/year combinations, model years 2022–2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain Highlander L and LE models built with the Blackout Package's 20-inch black alloy wheels were fitted with tires that do not have a high enough load rating for the vehicle. This means those tires are not rated to safely carry the weight they may need to carry on these vehicles.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact your Toyota dealer for a free tire inspection and replacement if needed; call Gulf States Toyota at 1-800-444-1074.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V419000. More in how recalls work.

Affected vehicles (3)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota Highlander recalls

All 20 Highlander recalls

Official notice

Component
TIRES
Summary
Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Safety risk
Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.
Remedy
GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.