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Toyota Highlander Blackout Package tires rated too weak

NHTSA campaign 24V419000 · Reported 2024-06-06 · Gulf States Toyota, Inc.

high How serious is it? About this label

Serious — an overloaded tire can blow out and cause a crash, especially with a full load of people or cargo, though the notice does not tell owners to stop driving.

What's wrong, in plain English

These Highlanders were sold through Gulf States Toyota with a Blackout Package that adds 20-inch black wheels and tires. The tires that came on them are not rated to carry as much weight as the vehicle is allowed to carry. A tire asked to hold more weight than it was built for can fail. The dealer will check your tires, replace them if they are the wrong ones, and put on a new tire information sticker.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Call Gulf States Toyota customer service at 1-800-444-1074 or your dealer and ask about recall 24R1; letters were mailed August 8, 2024.
3. The dealer inspects and replaces the tires and label as needed, free of charge.

Affected vehicles (3)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
TIRES
Summary
Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Safety risk
Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.
Remedy
GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.