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Nissan Sentra windshield bubbles can hide the VIN

NHTSA campaign 24V498000 · Reported Jul 1, 2024 · Nissan North America, Inc.

medium How serious is it? About this label

If the VIN is hard to read, an owner may not realize their car is part of a safety recall and may never get the free repair done, which the notice says could raise the risk of injury, fire or a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V498000
Reported to NHTSAJul 1, 2024
ManufacturerNissan North America, Inc.
Part affectedVisibility:windshield
Vehicles covered1 model/year combination, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some 2024 Nissan Sentra cars left the factory with a windshield that has air bubbles in the glass at the front lower corner on the driver's side. That is the spot where the vehicle identification number, or VIN, is displayed, and the bubbles can make the number hard to read. Because of this, the windshield does not meet the federal safety rule for vehicle glass. Dealers will look at the windshield and replace it if needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your car is included.
2. Contact a Nissan dealer to schedule the windshield inspection, or call Nissan customer service at 1-800-867-7669 (recall number PMA38).
3. The inspection and any windshield replacement are free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V498000. More in how recalls work.

Affected vehicles (1)

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Nissan Sentra recalls

All 14 Sentra recalls

Official notice

Component
VISIBILITY:WINDSHIELD
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2024 Nissan Sentra vehicles. The windshield may have air bubbles on the front lower driver's side, which can obscure the Vehicle Identification Number (VIN). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
Safety risk
An owner who cannot see their VIN clearly may not recognize their vehicle is involved in a safety recall, and may not have the recall remedy performed, which could increase the risk of injury, fire, or a crash.
Remedy
Dealers will inspect and replace the windshield as necessary, free of charge. Owner notification letters were mailed August 29, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PMA38.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.