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Hyundai and Genesis performance models: fuel pump can fail

NHTSA campaign 24V528000 · Reported 2024-07-12 · Hyundai Motor America

high How serious is it? About this label

Losing engine power while driving can cause a crash, so this should be handled promptly, though the notice does not tell owners to stop driving.

What's wrong, in plain English

The pump that sends gasoline to the engine can fail. If that happens, the engine loses power and the vehicle may slow down or stall while you are driving, possibly in traffic or at highway speed. Dealers will update the engine computer software and, if an inspection shows it is needed, replace the fuel pump assembly. Both repairs are free. Hyundai began mailing owner letters September 9, 2024, with some earlier warning letters sent September 3, 2024.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a Hyundai or Genesis dealer and ask for recall 262 or 023G for the free software update and fuel pump inspection.
3. Call Hyundai customer service at 1-855-371-9460 with questions, and report any stalling or power loss when you book.

Affected vehicles (13)

Show all 13 vehicles

Who to contact

Genesisofficial Genesis recall lookup

Customer service: 1-844-340-9741

Hyundaiofficial Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
Summary
Hyundai Motor America (Hyundai) is recalling certain 2019-2022 Veloster N, 2019-2023 Genesis G70, 2022-2023 Elantra N, and Kona N vehicles. The fuel pump may fail, which can result in a loss of drive power.
Safety risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will update engine control module software. In addition, dealers will inspect and replace the fuel pump assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning September 9, 2024. Some interim notification letters, notifying owners of the safety risk, were mailed September 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 262 and 023G.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.