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Hyundai, Genesis Fuel Pump May Cause Power Loss

NHTSA campaign 24V528000 · Reported Jul 12, 2024 · Hyundai Motor America

high How serious is it? About this label

Losing power while driving can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V528000
Reported to NHTSAJul 12, 2024
ManufacturerHyundai Motor America
Part affectedFuel System, Gasoline:delivery:fuel Pump:control/drive Module
Vehicles covered13 model/year combinations, model years 2019–2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain Hyundai and Genesis vehicles, including the Veloster N, Genesis G70, Elantra N, and Kona N, may have a fuel pump that fails. If the fuel pump fails, the vehicle can lose engine power while being driven. Some owners were sent an early letter warning them about this safety risk before the full notice with the repair information went out.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact your Hyundai dealer, or call Hyundai customer service at 1-855-371-9460.
3. The software update and any needed fuel pump replacement are free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V528000. More in how recalls work.

Affected vehicles (13)

Show all 13 vehicles

Who to contact

Genesis — official Genesis recall lookup

Customer service: 1-844-340-9741

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Hyundai Elantra N recalls

Official notice

Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
Summary
Hyundai Motor America (Hyundai) is recalling certain 2019-2022 Veloster N, 2019-2023 Genesis G70, 2022-2023 Elantra N, and Kona N vehicles. The fuel pump may fail, which can result in a loss of drive power.
Safety risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will update engine control module software. In addition, dealers will inspect and replace the fuel pump assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning September 9, 2024. Some interim notification letters, notifying owners of the safety risk, were mailed September 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 262 and 023G.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.