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Toyota Sequoia Hybrid Tow Hitch Cover May Detach

NHTSA campaign 24V640000 · Reported Aug 26, 2024 · Toyota Motor Engineering & Manufacturing

medium How serious is it? About this label

A cover that comes off can end up in the road as a hazard, which raises the chance of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V640000
Reported to NHTSAAug 26, 2024
ManufacturerToyota Motor Engineering & Manufacturing
Part affectedStructure:body:bumpers
Vehicles covered2 model/year combinations, model years 2023–2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain Sequoia Hybrid SUVs have a tow hitch cover attached to the rear bumper. Toyota says this cover may come loose from the bumper and detach from the vehicle while it's being driven. Once it comes off, the cover is left behind on the road as a loose piece separated from the vehicle, rather than staying attached where it belongs.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Toyota dealer, or call Toyota customer service at 1-800-331-4331, to schedule the repair.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V640000. More in how recalls work.

Affected vehicles (2)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota Sequoia Hybrid recalls

Official notice

Component
STRUCTURE:BODY:BUMPERS
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Sequoia Hybrid vehicles equipped with a tow hitch cover attached to the rear bumper. The tow hitch cover may come loose from the bumper and detach from the vehicle.
Safety risk
A tow hitch cover that detaches can become a road hazard and increase the risk of a crash.
Remedy
Dealers will replace the tow hitch cover and modify the rear bumper, free of charge. Owner letters were mailed April 7, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB10 and 24TA10.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.