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Toyota Sequoia Hybrid tow hitch cover can fall off

NHTSA campaign 24V640000 · Reported 2024-08-26 · Toyota Motor Engineering & Manufacturing

low How serious is it? About this label

Low risk to you personally, but a detached cover can become a road hazard for others; there is no instruction to stop driving.

What's wrong, in plain English

These SUVs have a small cover over the tow hitch opening in the rear bumper. On the affected vehicles that cover can work itself loose and fall off while you are driving. A piece of trim lying in a traffic lane is a hazard for the cars behind you, and someone could hit it or swerve to avoid it. The fix replaces the cover and changes the rear bumper so the new one stays put.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm campaign 24V640000 applies (Toyota recalls 24TB10 and 24TA10).
2. Schedule service with a Toyota dealer, or call Toyota customer service at 1-800-331-4331.
3. The dealer replaces the tow hitch cover and modifies the rear bumper, free of charge.

Affected vehicles (2)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
STRUCTURE:BODY:BUMPERS
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Sequoia Hybrid vehicles equipped with a tow hitch cover attached to the rear bumper. The tow hitch cover may come loose from the bumper and detach from the vehicle.
Safety risk
A tow hitch cover that detaches can become a road hazard and increase the risk of a crash.
Remedy
Dealers will replace the tow hitch cover and modify the rear bumper, free of charge. Owner letters were mailed April 7, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB10 and 24TA10.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.