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Toyota Tundra, Sequoia Can Move Unexpectedly in Neutral

NHTSA campaign 24V125000 · Reported Feb 21, 2024 · Toyota Motor Engineering & Manufacturing

high How serious is it? About this label

Unexpected vehicle movement increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V125000
Reported to NHTSAFeb 21, 2024
ManufacturerToyota Motor Engineering & Manufacturing
Part affectedPower Train:automatic Transmission
Vehicles covered8 model/year combinations, model years 2022–2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

In these Toyota trucks and SUVs, the vehicle may move on its own after being shifted into neutral, if the brakes are not being applied. This means the vehicle could start moving without the driver pressing the gas pedal, simply because it is in neutral and the brakes aren't holding it in place. This unexpected movement can happen even though the driver did not intend for the vehicle to move.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Toyota dealer, or call Toyota customer service at 1-800-331-4331, to schedule the software update.
3. The transmission control ECU software update will be done free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V125000. More in how recalls work.

Affected vehicles (8)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota Tundra recalls

All 34 Tundra recalls

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2024 Tundra, Tundra Hybrid, Lexus LX600, and 2023-2024 Sequoia Hybrid vehicles. Unexpected vehicle movement may occur when the vehicle is in neutral and the brakes are not applied.
Safety risk
Unexpected vehicle movement can increase the risk of a crash.
Remedy
Dealers will update the transmission control ECU software, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA02 and 24LA02.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.