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Toyota Tundra and Sequoia Backup Camera May Not Appear

NHTSA campaign 25V657000 · Reported 2025-10-01 · Toyota Motor Engineering & Manufacturing

medium How serious is it? About this label

Moderately serious: the truck drives normally and the notice puts no limit on driving, but you lose your view behind the vehicle, so back up slowly and check over your shoulder until it is fixed.

What's wrong, in plain English

A software error can keep the backup camera picture from showing up on the center screen when you shift into reverse. Without it, you cannot see children, pets or objects directly behind the truck, and these vehicles no longer meet the federal rear-visibility rule. A dealer will update the multimedia display software free of charge, with no parts involved. Toyota mailed owner letters on November 19, 2025, so you can book the repair now.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your truck is included.
2. Call your Toyota dealer and ask for recall 25TB10 or 25TA10; the software update is free.
3. For help, contact Toyota customer service at 1-800-331-4331.

Affected vehicles (11)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
BACK OVER PREVENTION:SOFTWARE
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Tundra, Tundra Hybrid, and 2023-2025 Sequoia Hybrid vehicles. A software error may cause the rearview image not to display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the multimedia display software, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB10 and 25TA10.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.