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Ford Mustang Instrument Panel May Not Light Up

NHTSA campaign 24V802000 · Reported Oct 25, 2024 · Ford Motor Company

high How serious is it? About this label

An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	24V802000
Reported to NHTSA	Oct 25, 2024
Manufacturer	Ford Motor Company
Part affected	Electrical System: Instrument Cluster/panel
Vehicles covered	1 model/year combination, model years 2024
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On some Ford Mustang vehicles, the instrument panel cluster — the display that shows things like vehicle speed and warning lights — may fail to light up when the vehicle starts or while it is being driven. This means information drivers depend on while driving may not be visible on the dashboard. Because of this, these vehicles do not meet certain federal safety standards for vehicle displays and controls.

What you should do

1. Check your vehicle's recall status by VIN at nhtsa.gov/recalls. 2. Contact a Ford dealer to have the instrument panel cluster software updated; call Ford customer service at 1-866-436-7332. 3. The software update is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V802000. More in how recalls work.

Affected vehicles (1)

2024 Ford Mustang

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Electrical Recalls Involving Battery Failures and Fire Risks · all 41 Ford recalls in this area

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All 37 Mustang recalls

Official notice

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: Ford Motor Company (Ford) is recalling certain 2024 Mustang vehicles. The Instrument Panel Cluster (IPC) may not illuminate at startup or while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
Safety risk: An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.
Remedy: Dealers will update the instrument panel cluster software, free of charge. Owner notification letters were mailed on February 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C35.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.