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Toyota Corolla Cross Hybrid backup warning sound too quiet

NHTSA campaign 26V203000 · Reported 2026-03-31 · Toyota Motor Engineering & Manufacturing

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Insufficient pedestrian warning sounds may fail to alert pedestrians of a reversing vehicle, increasing the risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

Hybrids run so quietly that people nearby may not hear them, so federal rules require them to make a warning sound. On these Corolla Cross Hybrids, the sound the car makes when backing up is not loud enough. Someone walking behind the vehicle may not realize a car is moving toward them. Nothing about how the car drives or stops is affected. A dealer can fix it with a free software update to the warning sound system.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Call your Toyota dealer, or Toyota at 1-800-331-4331, and ask for recall 26TB08/26TA08.
3. Have the software update done — it is free, and until then take extra care when reversing.

Affected vehicles (2)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 Corolla Cross Hybrid vehicles. The vehicles may fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Safety risk
Insufficient pedestrian warning sounds may fail to alert pedestrians of a reversing vehicle, increasing the risk of injury.
Remedy
Dealers will update the software for the pedestrian warning sounds, free of charge. Owner letters were mailed September 1, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB08 and 26TA08.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.