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5 recalls covering model years 2023, 2024. To check whether your vehicle is affected, look up your 17-character VIN at nhtsa.gov/recalls — a recall may apply only to some vehicles of a given year.
Hybrids run so quietly that people nearby may not hear them, so federal rules require them to make a warning sound. On these Corolla Cross Hybrids, the sound the car makes when backing up is not loud enough. Someone walking behind the vehicle may not realize a car is moving toward them. Nothing about how the car drives or stops is affected. A dealer can fix it with a free software update to the warning sound system.
Certain Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid and Tacoma vehicles, plus Lexus RX350, NX250 and NX350 models, may have been repaired incorrectly under an earlier recall. Inside the steering column is a coiled ribbon of wiring that carries power to the airbag in the steering wheel. A weld in that connection may not have been done properly, so the connection can come apart and shut the driver's airbag off. The airbag then will not inflate in a crash.
These hybrids use a computer to help boost the force you put on the brake pedal. A software error in that computer can cut off the power assist while you are turning a corner. When the assist drops out, the brakes take much more effort and your car needs a longer distance to come to a stop, which makes a crash more likely. Toyota dealers will load corrected software into that brake control computer at no charge to you.
These Toyotas were sold with accessories added through Gulf States Toyota. When accessories are added, a sticker is supposed to be placed on the vehicle showing how much less weight it can now carry in people and cargo. On these vehicles that sticker shows the wrong numbers. If you go by it, you could load the vehicle heavier than it is rated for. Gulf States Toyota is mailing corrected labels to owners at no charge; nothing on the vehicle needs repair.
Inside the steering column is a coiled ribbon of wiring that keeps the driver's airbag connected as the steering wheel turns. On these vehicles, one electrical connection in that part may not have been welded well enough. If it comes apart, the driver's airbag is switched off and will not inflate in a crash. This recall also means these vehicles do not meet the federal crash-protection standard for occupant safety. Dealers will inspect this part and replace it at no cost if needed.
Complaints owners have filed with NHTSA about the Toyota Corolla Cross Hybrid. These are unverified reports; better-selling years collect more.
| Model year | Complaints | Crashes | Fires | Injuries |
|---|---|---|---|---|
| 2023 | 2 | 0 | 0 | 0 |
| 2024 | 6 | 1 | 0 | 0 |
Recalls and complaint record for one model year at a time: