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Chrysler Pacifica second-row seat belt can come unlatched

NHTSA campaign 17V542000 · Reported 2017-08-31 · Chrysler (FCA US LLC)

high How serious is it? About this label

Serious, because a passenger could be riding unbelted without realizing it; the notice does not say to stop driving, so keep an eye on that belt and book the free repair.

What's wrong, in plain English

This affects 2017-2018 Pacifica minivans with the 8-passenger seating setup. In the second row, the buckle for the middle seat can press against the left outer seat belt in certain seating situations and pop it loose. Someone sitting in that left seat could find their belt unlatched without meaning to unbuckle it, leaving them unprotected in a crash. Chrysler dealers will install a shorter buckle for the middle seat so it can no longer release the belt beside it.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to see if your Pacifica is included. 2. Contact a Chrysler dealer, or Chrysler customer service at 1-800-853-1403 (recall T54), for an appointment. 3. Have the shorter second-row buckle installed at no charge.

Affected vehicles (1)

2018 Chrysler Pacifica

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component: SEAT BELTS:REAR/OTHER
Summary: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Safety risk: Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.