Chrysler Pacifica rearview camera image may not display

NHTSA campaign 26V327000 · Reported May 21, 2026 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

Without the camera image, the driver sees less of the area behind the vehicle, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	26V327000
Reported to NHTSA	May 21, 2026
Manufacturer	Chrysler (FCA US, LLC)
Part affected	Back Over Prevention: Sensing System: Camera
Vehicles covered	2 model/year combinations, model years 2019–2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Chrysler is recalling certain Pacifica minivans, along with some Ram 1500 and Ram 2500 trucks and Jeep Wrangler vehicles. Dirt or other contamination inside the module that handles camera images, or programming that was not done correctly, can keep the backup camera picture from showing on the screen. That does not meet the federal rule for rear visibility. Dealers will update the module's software or replace the module. The repair is free.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Chrysler dealer to schedule the repair, or call Chrysler customer service at 800-853-1403.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 26V327000. More in how recalls work.

Affected vehicles (2)

2019 Chrysler Pacifica
2023 Chrysler Pacifica

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chrysler Rearview Camera Recalls Cover Missing and Lingering Images · all 6 Chrysler recalls in this area

Other Chrysler Pacifica recalls

Sep 1, 2026Chrysler Pacifica Sensor Crack May Disable Stability Controlhigh
Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
Jun 4, 2026Chrysler Pacifica Hybrid: Battery Pack Fire Riskcritical
Jun 2, 2026Chrysler Pacifica, Voyager Seat Wiring May Disable Airbagshigh
May 11, 2026Chrysler Pacifica Wheelchair Vans Recalled for Loose Restraintsmedium
Mar 26, 2026Chrysler Pacifica, Voyager Side Curtain Air Bags May Leakhigh

All 35 Pacifica recalls

Official notice

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.