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Toyota and Lexus vehicles carry incorrect load capacity labels

NHTSA campaign 17V831000 · Reported Dec 20, 2017 · Toyota Motor Engineering & Manufacturing

A label with the wrong load information can lead an owner to load the vehicle beyond what it should carry, which raises the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	17V831000
Reported to NHTSA	Dec 20, 2017
Manufacturer	Toyota Motor Engineering & Manufacturing
Part affected	Equipment:other:labels
Vehicles covered	5 model/year combinations, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Toyota is recalling certain Toyota 4Runner, Tundra, Highlander, RAV4, Sienna and Tacoma vehicles, along with the Lexus GX460. These vehicles may have an incorrect label showing how much weight the vehicle is able to carry. Because of this, they do not meet the federal safety rule covering tire selection and rims. Toyota will contact owners and send them corrected labels at no cost.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included. 2. Contact a Toyota or Lexus dealer, or call Toyota customer service at 1-800-331-4331, about receiving the corrected label. 3. The corrected label is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 17V831000. More in how recalls work.

Affected vehicles (5)

2018 Lexus GX460
2018 Toyota 4runner
2018 Toyota Highlander
2018 Toyota RAV4
2018 Toyota Tundra

Who to contact

Lexus — official Lexus recall lookup

Customer service: 1-800-255-3987

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Toyota Equipment Recalls Involving Incorrect or Fading Load Capacity Labels · all 16 Toyota recalls in this area

Other Toyota Tundra recalls

Sep 2, 2026Toyota RAV4, Tundra Hybrid Weight Label Errorhigh
May 20, 2026Toyota Tundra Engine Bearing Failure May Cause Stallmedium
Mar 24, 2026Toyota and Lexus vehicles have incorrect weight capacity labelslow
Jan 23, 2026Toyota Tundra rearview camera image may not showmedium
Nov 6, 2025Toyota Tundra Engine May Stall From Bearing Failurehigh
Oct 1, 2025Toyota Tundra, Sequoia Hybrid: Rearview Camera May Failmedium

All 34 Tundra recalls

Official notice

Component: EQUIPMENT:OTHER:LABELS
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Safety risk: An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
Remedy: Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.