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Audi Seat Sensor Fault May Stop Airbag

NHTSA campaign 18V370000 · Reported Jun 4, 2018 · Volkswagen Group of America, Inc.

high How serious is it? About this label

If the front passenger airbag does not deploy properly in a crash, that passenger has an increased risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number18V370000
Reported to NHTSAJun 4, 2018
ManufacturerVolkswagen Group of America, Inc.
Part affectedAIR Bags:sensor:occupant Classification
Vehicles covered3 model/year combinations, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On these vehicles, the front passenger seat has a body-sensing mat built into it. Over time, this mat can become stressed or worn. When that happens, it can cause the control module that detects whether someone is sitting in the passenger seat to malfunction. If this control module malfunctions, the front passenger airbag may not deploy properly if the vehicle is in a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected. 2. Contact an Audi dealer to have the repair kit installed; Audi customer service is 1-800-253-2834. 3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V370000. More in how recalls work.

Affected vehicles (3)

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Audi A6 recalls

All 16 A6 recalls

Official notice

Component
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Safety risk
If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
Remedy
Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.