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Dodge Journey Rearview Camera Display Delay
high How serious is it? About this label
If the camera view is delayed and the driver doesn't check their surroundings before backing up, there is an increased risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 18V396000 |
|---|---|
| Reported to NHTSA | Jun 14, 2018 |
| Manufacturer | Chrysler (FCA US LLC) |
| Part affected | Visibility:rearview Mirrors/devices |
| Vehicles covered | 1 model/year combination, model years 2018 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some 2018 Dodge Journey vehicles, the rear camera image may not be fully visible within two seconds after reverse gear is selected. Because of this, the vehicles don't meet federal rearview visibility requirements.
What you should do
2. Contact a Dodge dealer, or call Chrysler customer service at 1-800-853-1403.
3. The rearview mirror repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V396000. More in how recalls work.
Affected vehicles (1)
Who to contact
Dodge — official Dodge recall lookup
Customer service: 1-800-853-1403
Other Dodge Journey recalls
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- Aug 9, 2018Dodge and Jeep Vehicles Have Rear Brake Problemhigh
- Jun 14, 2018Dodge Journey, Ram Trucks Backup Camera May Failhigh
- May 17, 2018Dodge, Jeep, Ram and Chrysler cruise control may not cancelhigh
Official notice
- Component
- VISIBILITY:REARVIEW MIRRORS/DEVICES
- Summary
- Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible within two seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Safety risk
- If the full camera view is delayed and the driver does not check their surroundings before backing up, there may be an increased risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U58.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.