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Jeep Cherokee and Chrysler Pacifica Transmission Weld Risk

NHTSA campaign 18V492000 · Reported Jul 26, 2018 · Chrysler (FCA US LLC)

high How serious is it? About this label

A vehicle that stops moving while being driven raises the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V492000
Reported to NHTSA	Jul 26, 2018
Manufacturer	Chrysler (FCA US LLC)
Part affected	Power Train:automatic Transmission
Vehicles covered	2 model/year combinations, model years 2018–2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Chrysler is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles because a component inside the transmission may not have been welded properly. If this weld fails, the transmission may not be able to send engine power to the wheels. That means the vehicle could stop moving while it is being driven, which raises the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact Chrysler customer service at 1-800-853-1403 or your dealer to schedule the repair.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V492000. More in how recalls work.

Affected vehicles (2)

2018 Chrysler Pacifica
2019 Jeep Cherokee

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chrysler Transmission and Axle Recalls Involving Lost Drive or Movement · all 3 Chrysler recalls in this area
Jeep Powertrain Recalls Address Clutch Overheating, Stalling, and Park Failure · all 17 Jeep recalls in this area

Other Chrysler Pacifica recalls

Sep 1, 2026Chrysler Pacifica Sensor Crack May Disable Stability Controlhigh
Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
Jun 4, 2026Chrysler Pacifica Hybrid: Battery Pack Fire Riskcritical
Jun 2, 2026Chrysler Pacifica, Voyager Seat Wiring May Disable Airbagshigh
May 21, 2026Chrysler Pacifica rearview camera image may not displaymedium
May 11, 2026Chrysler Pacifica Wheelchair Vans Recalled for Loose Restraintsmedium

All 35 Pacifica recalls

Official notice

Component: POWER TRAIN:AUTOMATIC TRANSMISSION
Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Safety risk: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.