Chrysler Pacifica Axle Shaft May Disengage From Joint

NHTSA campaign 18V493000 · Reported Jul 26, 2018 · Chrysler (FCA US LLC)

high How serious is it? About this label

A loss of drive or unexpected vehicle movement while in Park can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V493000
Reported to NHTSA	Jul 26, 2018
Manufacturer	Chrysler (FCA US LLC)
Part affected	Power Train:axle Assembly:axle Shaft
Vehicles covered	1 model/year combination, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Chrysler is recalling certain Pacifica vehicles because the front axle halfshafts may have been assembled incorrectly, which can prevent the shaft from being properly secured to the CV joint. If the shaft becomes disengaged, the vehicle could lose the ability to drive, or it could move even when placed in Park.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a Chrysler dealer to schedule the repair (Chrysler customer service: 1-800-853-1403).
3. The halfshaft assembly replacement is provided at no cost.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V493000. More in how recalls work.

Affected vehicles (1)

2018 Chrysler Pacifica

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chrysler Transmission and Axle Recalls Involving Lost Drive or Movement · all 3 Chrysler recalls in this area

Other Chrysler Pacifica recalls

Sep 1, 2026Chrysler Pacifica Sensor Crack May Disable Stability Controlhigh
Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
Jun 4, 2026Chrysler Pacifica Hybrid: Battery Pack Fire Riskcritical
Jun 2, 2026Chrysler Pacifica, Voyager Seat Wiring May Disable Airbagshigh
May 21, 2026Chrysler Pacifica rearview camera image may not displaymedium
May 11, 2026Chrysler Pacifica Wheelchair Vans Recalled for Loose Restraintsmedium

All 35 Pacifica recalls

Official notice

Component: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Summary: Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Safety risk: If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.