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Toyota Avalon, Sequoia, Tundra: Airbags May Not Deploy

NHTSA campaign 18V685000 · Reported Oct 4, 2018 · Toyota Motor Engineering & Manufacturing

high How serious is it? About this label

If the air bags do not deploy as intended, it can increase the risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number18V685000
Reported to NHTSAOct 4, 2018
ManufacturerToyota Motor Engineering & Manufacturing
Part affectedElectrical System:software
Vehicles covered6 model/year combinations, model years 2018–2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some Avalon, Avalon Hybrid, Sequoia, and Tundra vehicles, the air bag control computer may mistakenly detect a fault during the vehicle's start-up self-check. If that happens, the air bags may not deploy as intended in a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Toyota dealer or Toyota customer service at 1-888-270-9371.
3. The software update is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V685000. More in how recalls work.

Affected vehicles (6)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota Tundra recalls

All 34 Tundra recalls

Official notice

Component
ELECTRICAL SYSTEM:SOFTWARE
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tundra and Sequoia vehicles and 2019 Toyota Avalon and Avalon Hybrid vehicles. The air bag electronic control unit (ECU) may erroneously detect a fault during the vehicle start-up self check. If this occurs, the ECU may not deploy the airbags as intended, in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 214, "Side Impact Protection."
Safety risk
If the air bags do not deploy as intended, it can increase the risk of injury in a crash.
Remedy
Toyota will notify owners, and dealers will update the software for the air bag ECU, free of charge. The recall began October 26, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0X. Note: 18V-122 was superseded by this recall. The software remedy also includes the updates to the software for 18V-122.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.