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Toyota Tundra weight capacity label lists wrong number

NHTSA campaign 18V711000 · Reported 2018-10-11 · Toyota Motor Engineering & Manufacturing

low How serious is it? About this label

Since the incorrect label is not within 1% of the additional weight, the vehicles are not compliant with the FMVSS. The notice does not tell owners to stop driving.

What's wrong, in plain English

There is a sticker in these 2018-2019 Tundras that tells you how much extra weight you can carry after accessories were added. Because the all-weather floor mats were accidentally counted twice, the sticker claims 10 pounds more capacity than the truck actually has. Nothing on the truck itself is broken or worn out; only the printed number is wrong, and that makes the label fall short of federal labeling rules. Toyota is mailing every owner a corrected sticker.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your truck is on the list.
2. Watch for the corrected label Toyota is mailing to you, and stick it over the old one.
3. If it does not arrive, call Toyota at 1-888-270-9371 (recall J0Z); there is no charge.

Affected vehicles (2)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
EQUIPMENT:OTHER:LABELS
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tundra vehicles. The accessory all-weather floormats may have been counted twice when creating the load carrying capacity modification label, resulting in the capacity modification label incorrectly overstating the additional weight by 10 pounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Safety risk
Since the incorrect label is not within 1% of the additional weight, the vehicles are not compliant with the FMVSS.
Remedy
All vehicle owners will be sent a corrected label. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0Z.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.