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Toyota Tundra Load Capacity Label Overstates Added Weight

NHTSA campaign 18V711000 · Reported Oct 11, 2018 · Toyota Motor Engineering & Manufacturing

low How serious is it? About this label

The only consequence Toyota describes is that the label is not within the margin the federal standard allows, so the vehicles do not comply with it. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number18V711000
Reported to NHTSAOct 11, 2018
ManufacturerToyota Motor Engineering & Manufacturing
Part affectedEquipment:other:labels
Vehicles covered2 model/year combinations, model years 2018–2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

These trucks were built with accessory all-weather floor mats. When Toyota printed the label that adjusts the vehicle's load carrying capacity to account for added equipment, the weight of those mats was counted twice. As a result, the label overstates the additional weight by ten pounds. Because the figure on the label is off by more than the amount allowed, these vehicles do not meet the federal standard covering tire selection and rims.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Toyota is mailing a corrected label to all affected owners; for questions, contact Toyota customer service at 1-888-270-9371 (Toyota's recall number is J0Z).
3. The corrected label is provided at no charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V711000. More in how recalls work.

Affected vehicles (2)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota Tundra recalls

All 34 Tundra recalls

Official notice

Component
EQUIPMENT:OTHER:LABELS
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tundra vehicles. The accessory all-weather floormats may have been counted twice when creating the load carrying capacity modification label, resulting in the capacity modification label incorrectly overstating the additional weight by 10 pounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Safety risk
Since the incorrect label is not within 1% of the additional weight, the vehicles are not compliant with the FMVSS.
Remedy
All vehicle owners will be sent a corrected label. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0Z.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.