Toyota Corolla hatchback transmission part can cause stalling

NHTSA campaign 18V901000 · Reported 2018-12-19 · Toyota Motor Engineering & Manufacturing

high How serious is it? About this label

Serious — a stall at highway speed raises the risk of a crash; the notice does not tell owners to park the car, but this should be repaired as soon as you can get an appointment.

What's wrong, in plain English

Some 2019 Toyota Corolla hatchbacks with the automatic (CVT) transmission have a problem inside the part that links the engine to the transmission. Small blades on a pump inside it can break off, especially when the car is under heavy load, such as climbing a hill or accelerating hard. If that happens, the engine can stall and the car can lose power while you are driving. Dealers are replacing the whole transmission and that part free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your Corolla hatchback is included. 2. Call your Toyota dealer or Toyota customer service at 1-888-270-9371 (recall J17/J07) and schedule the repair. 3. Have the CVT and torque converter replaced — the work is free.

Affected vehicles (1)

2019 Toyota Corolla

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why Toyota trucks keep getting axle and transmission recalls · all 7 Toyota recalls in this area

Official notice

Component: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Toyota Corolla hatchback vehicles equipped with Continuously Variable Transmissions (CVT). The pump impeller blades within the torque converter may detach, especially when driven under high load, potentially causing a vehicle stall.
Safety risk: A vehicle stall, especially when driving a high rate of speed, can increase the risk of a crash.
Remedy: Toyota has notified owners, and dealers will replace the CVT and torque converter, free of charge. The recall began April 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J17/J07.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.