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Toyota Corolla Torque Converter May Cause Stalling

NHTSA campaign 18V901000 · Reported Dec 19, 2018 · Toyota Motor Engineering & Manufacturing

medium How serious is it? About this label

A stall while driving at high speed increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number18V901000
Reported to NHTSADec 19, 2018
ManufacturerToyota Motor Engineering & Manufacturing
Part affectedPower Train:automatic Transmission:torque Converter
Vehicles covered1 model/year combination, model years 2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain Corolla hatchbacks with a CVT transmission have a problem inside the torque converter. The pump impeller blades can break off, especially when the car is working under high load. When this happens, the engine can suddenly stall while you are driving. Toyota will fix the problem by replacing the entire CVT transmission along with the torque converter, at no cost to the owner.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a Toyota dealer, or call Toyota customer service at 1-888-270-9371.
3. The CVT and torque converter will be replaced free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V901000. More in how recalls work.

Affected vehicles (1)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota Corolla recalls

All 12 Corolla recalls

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Toyota Corolla hatchback vehicles equipped with Continuously Variable Transmissions (CVT). The pump impeller blades within the torque converter may detach, especially when driven under high load, potentially causing a vehicle stall.
Safety risk
A vehicle stall, especially when driving a high rate of speed, can increase the risk of a crash.
Remedy
Toyota has notified owners, and dealers will replace the CVT and torque converter, free of charge. The recall began April 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J17/J07.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.