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Toyota Corolla Steering Shaft May Crack And Detach

NHTSA campaign 24V878000 · Reported Nov 21, 2024 · Toyota Motor Engineering & Manufacturing

high How serious is it? About this label

A steering shaft that detaches can cause a loss of steering control, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V878000
Reported to NHTSANov 21, 2024
ManufacturerToyota Motor Engineering & Manufacturing
Part affectedSteering
Vehicles covered3 model/year combinations, model years 2023–2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Toyota Corolla and Corolla Hybrid vehicles may have a steering intermediate shaft that develops cracks during the manufacturing process. Over time, the shaft may fracture and possibly detach from the steering column, so it no longer connects properly. Dealers will replace the intermediate steering shaft to fix this, at no cost to owners. Toyota has already mailed notification letters to owners about this issue.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Toyota dealer, or call Toyota customer service at 1-800-331-4331.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V878000. More in how recalls work.

Affected vehicles (3)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota Corolla recalls

All 12 Corolla recalls

Official notice

Component
STEERING
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla and Corolla Hybrid vehicles. Due to cracks developed during the manufacturing process, the steering intermediate shaft assembly may fracture and possibly result in the shaft detaching from the steering column.
Safety risk
A steering shaft that detaches can result in a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will replace the intermediate steering shaft, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TB13/24TA13.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.