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Lincoln Nautilus Lane Keep System Flaw

NHTSA campaign 19V031000 · Reported Jan 14, 2019 · Ford Motor Company

medium How serious is it? About this label

If the system fails to detect an inattentive driver, that inattention could increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V031000
Reported to NHTSAJan 14, 2019
ManufacturerFord Motor Company
Part affectedLane Departure: Lane Keep: Steering Assist
Vehicles covered1 model/year combination, model years 2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some Lincoln Nautilus vehicles, the Lane Centering Assist system may not properly detect when a driver has had their hands off the steering wheel for too long. The system is meant to help keep the vehicle centered in its lane, but it may stay active even when it should recognize the driver isn't holding the wheel.

What you should do

1. Check your VIN at nhtsa.gov/recalls. 2. Contact a Ford/Lincoln dealer or call Ford customer service at 1-866-436-7332. 3. The Power Steering Control Module software update is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V031000. More in how recalls work.

Affected vehicles (1)

Who to contact

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Lincoln Nautilus recalls

All 23 Nautilus recalls

Official notice

Component
LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Summary
Ford Motor Company (Ford) is recalling certain 2019 Lincoln Nautilus vehicles. The Lane Center Assist system may not adequately detect if a driver has their hands off the steering wheel for a prolonged period of time.
Safety risk
If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.
Remedy
Ford has notified owners, and dealers will update the Power Steering Control Module software, free of charge. The recall began on January 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S02.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.