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Lincoln Nautilus Power Windows May Pinch Occupants

NHTSA campaign 25V518000 · Reported Aug 8, 2025 · Ford Motor Company

medium How serious is it? About this label

A window that keeps closing instead of reversing could pinch a driver or passenger with excessive force before it retracts, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V518000
Reported to NHTSAAug 8, 2025
ManufacturerFord Motor Company
Part affectedVisibility:power Window Devices And Controls
Vehicles covered2 model/year combinations, model years 2024–2025
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain Lincoln Nautilus vehicles that were previously repaired under an earlier recall still have a problem with the power window safety feature. The system that is supposed to stop a window and reverse it when it senses an obstruction may not work correctly.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Lincoln dealer to have the door module software updated; call 1-866-436-7332 with questions.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V518000. More in how recalls work.

Affected vehicles (2)

Who to contact

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Lincoln Nautilus recalls

All 23 Nautilus recalls

Official notice

Component
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Summary
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles that were repaired incorrectly under recall 24V953. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Safety risk
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Remedy
Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed on September 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C36.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.