Chrysler Pacifica right front control arm can separate

NHTSA campaign 19V143000 · Reported 2019-02-28 · Chrysler (FCA US LLC)

high How serious is it? About this label

A front suspension part coming apart while driving can cause a crash, so this should be repaired quickly; the notice does not tell owners to stop driving in the meantime.

What's wrong, in plain English

On certain 2018 Chrysler Pacifica and Pacifica Hybrid minivans, the lower control arm on the right front wheel can come apart from the steering knuckle — the piece it bolts to at the wheel. If that connection separates, you could crash. Dealers inspect the right front knuckle and control arm for damage, replace anything that is damaged, and fit a thicker pinch bolt to hold the joint together. The work is free.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your minivan is affected. 2. Call Chrysler customer service at 1-800-853-1403 (recall V15) or your dealer to book the inspection. 3. Have the dealer check the right front knuckle and control arm, replace damaged parts, and install the larger pinch bolt — free of charge.

Affected vehicles (1)

2018 Chrysler Pacifica

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Summary: Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Safety risk: A control arm separation could increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.