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Chrysler Pacifica Front Control Arm May Separate

NHTSA campaign 19V143000 · Reported Feb 28, 2019 · Chrysler (FCA US LLC)

high How serious is it? About this label

A control arm separating while driving can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V143000
Reported to NHTSAFeb 28, 2019
ManufacturerChrysler (FCA US LLC)
Part affectedSuspension:front:control Arm:lower ARM
Vehicles covered1 model/year combination, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain Chrysler Pacifica and Pacifica Hybrid vehicles, the right front lower control arm may separate from the steering knuckle. This is a suspension part on the front right side of the vehicle. If it separates while the vehicle is being driven, it can increase the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls. 2. Contact Chrysler customer service at 1-800-853-1403 to schedule a dealer inspection. 3. Dealers will inspect and repair the control arm and knuckle, including a bolt replacement, for free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V143000. More in how recalls work.

Affected vehicles (1)

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Chrysler Pacifica recalls

All 35 Pacifica recalls

Official notice

Component
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Summary
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Safety risk
A control arm separation could increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.