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Chrysler 300, Challenger, Charger Cluster Warning Failure

NHTSA campaign 19V203000 · Reported Mar 14, 2019 · Chrysler (FCA US LLC)

medium How serious is it? About this label

If warning lights don't illuminate properly, the driver may not be alerted to problems with the vehicle, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V203000
Reported to NHTSA	Mar 14, 2019
Manufacturer	Chrysler (FCA US LLC)
Part affected	Electrical System: Instrument Cluster/panel
Vehicles covered	3 model/year combinations, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On certain 2019 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles, the instrument cluster may not properly light up warnings that are meant to alert the driver. These are the same warning lights and messages that tell a driver about problems with the vehicle's systems. If the cluster fails to illuminate them correctly, the driver may not receive that information as intended.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a dealer, or call Chrysler customer service at 1-800-853-1403, to schedule the software update.
3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V203000. More in how recalls work.

Affected vehicles (3)

2019 Chrysler 300
2019 Dodge Challenger
2019 Dodge Charger

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Dodge — official Dodge recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chrysler Electrical Recalls Cover Pacifica Fires, Stalls, and Control Problems · all 9 Chrysler recalls in this area
Dodge Electrical Recalls Cover Dashboard Warnings, Stalling, and Fire Risks · all 6 Dodge recalls in this area

Other Chrysler 300 recalls

Mar 14, 2024Chrysler 300 and Dodge Charger Side Airbag Rupturehigh
Feb 15, 2024Chrysler 300 and Dodge Parking Brake Roll-Away Riskhigh
Oct 27, 2022Chrysler 300, Dodge Challenger, Charger Tire Sensor Failuremedium
Jul 14, 2022Chrysler 300, Challenger, Charger TPMS Sensor Failuremedium
Jul 8, 2021Chrysler 300, Challenger, Charger windshields may detach in crashhigh
Aug 9, 2018Chrysler, Dodge, Jeep and Ram Vehicles May Stallhigh

All 9 300 recalls

Official notice

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: Chrysler (FCA US LLC) is recalling certain 2019 Dodge Challenger and Charger and Chrysler 300 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Safety risk: Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems, increasing the risk of crash.
Remedy: Chrysler has notified owners, and dealers will update the instrument cluster software, free of charge. The recall began April 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V32.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.