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Chrysler 300, Challenger, Charger windshield may not be glued properly

NHTSA campaign 21V516000 · Reported 2021-07-08 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

The danger only shows up in a crash, and the notice does not tell you to stop driving, but get the windshield resealed promptly.

What's wrong, in plain English

When these cars were built, the glue that holds the windshield in place may not have bonded properly. The windshield looks and works normally in everyday driving, but in a crash it could separate from the car instead of staying put, which can lead to injuries. Because of this, the vehicle does not meet the federal safety rule for windshield mounting. Your dealer will remove the old sealant, put in new sealant and refit the windshield, free of charge. Letters were mailed August 31, 2021.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your car is affected. 2. Contact your Chrysler or Dodge dealer, or FCA customer service at 1-800-853-1403 (recall Y47), for an appointment. 3. Have the windshield sealant replaced — there is no charge to you.

Affected vehicles (6)

2020 Chrysler 300
2020 Dodge Challenger
2020 Dodge Charger
2021 Chrysler 300
2021 Dodge Challenger
2021 Dodge Charger

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Dodge — official Dodge recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chrysler windshield bonding and wiper problems: what owners need to know · all 3 Chrysler recalls in this area

Official notice

Component: VISIBILITY:WINDSHIELD
Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Safety risk: A windshield that separates from the vehicle during a crash can increase the risk of injury.
Remedy: Dealers will remove and replace the front windshield urethane sealant, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y47.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.