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Chrysler 300, Challenger, Charger windshields may detach in crash
high How serious is it? About this label
A windshield that separates from the vehicle during a crash can increase the risk of injury to those inside. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 21V516000 |
|---|---|
| Reported to NHTSA | Jul 8, 2021 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Visibility:windshield |
| Vehicles covered | 6 model/year combinations, model years 2020–2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
During manufacturing, the windshield may not have been properly bonded, or glued, to the vehicle. If the vehicle is involved in a crash, a windshield that isn't properly bonded could come loose and separate from the vehicle. A windshield that detaches during a crash may not provide the protection it's designed to give the occupants inside. This increases the risk of injury to those inside the vehicle.
What you should do
2. Contact an FCA US dealer (1-800-853-1403) to schedule the windshield reseal.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V516000. More in how recalls work.
Affected vehicles (6)
Who to contact
Chrysler — official Chrysler recall lookup
Customer service: 1-800-853-1403
Dodge — official Dodge recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Chrysler Windshield and Wiper Recalls Owners Should Know About · all 3 Chrysler recalls in this area
Other Chrysler 300 recalls
- Mar 14, 2024Chrysler 300 and Dodge Charger Side Airbag Rupturehigh
- Feb 15, 2024Chrysler 300 and Dodge Parking Brake Roll-Away Riskhigh
- Oct 27, 2022Chrysler 300, Dodge Challenger, Charger Tire Sensor Failuremedium
- Jul 14, 2022Chrysler 300, Challenger, Charger TPMS Sensor Failuremedium
- Mar 14, 2019Chrysler 300, Challenger, Charger Cluster Warning Failuremedium
- Aug 9, 2018Chrysler, Dodge, Jeep and Ram Vehicles May Stallhigh
Official notice
- Component
- VISIBILITY:WINDSHIELD
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
- Safety risk
- A windshield that separates from the vehicle during a crash can increase the risk of injury.
- Remedy
- Dealers will remove and replace the front windshield urethane sealant, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y47.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.