Home › Ford › Transit › 19V313000

Ford Transit and Ram ProMaster fold-away seats may unlock

NHTSA campaign 19V313000 · Reported 2019-04-18 · Mobility Transportation Services

medium How serious is it? About this label

This matters most in a crash rather than in everyday driving, and the notice does not tell owners to stop driving, but anyone using those fold-away seats is at higher risk of injury until the repair is made.

What's wrong, in plain English

These 2014-2018 Ford Transit and Ram ProMaster vans and 2014-2015 Ford Econoline vans were modified with Freedman fold-away seats. When the back seat cushion is moved from its stowed position into the upright seating position, it may not stay locked in place. Under a heavy load, such as a crash or a sudden hard stop, the cushion can shift instead of holding firm. Someone sitting in that seat could be hurt more badly as a result.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Call Mobility Transportation Services at 1-734-453-6452 to arrange service with a Freedman Seating dealer.
3. Have the fold-away seat inspected and repaired free of charge.

Affected vehicles (2)

2018 Ford Transit
2018 RAM Promaster

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford seat recalls: loose seat backs and foldaway van seats · all 21 Ford recalls in this area
Do Ram ProMaster and Ram 1500 seats have a recall? · all 4 RAM recalls in this area

Official notice

Component: SEATS
Summary: Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Safety risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.