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Ford Transit and Ram Promaster Seat Back Unlock Risk

NHTSA campaign 19V313000 · Reported Apr 18, 2019 · Mobility Transportation Services

high How serious is it? About this label

In a crash, if the seat back moves out of place, the person sitting there faces an increased risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V313000
Reported to NHTSA	Apr 18, 2019
Manufacturer	Mobility Transportation Services
Part affected	Seats
Vehicles covered	2 model/year combinations, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Mobility Transportation Services is recalling certain Ford Transit, Ram Promaster, and Ford Econoline vans modified with Freedman GO-ES Foldaway Seats. When the back seat cushion is rotated up from its stowed position into the upright position, it may not stay locked into place if the seat comes under load, such as during a crash or a sudden stop. This applies to the specific foldaway seat parts installed in these modified vans.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact your dealer, or call Mobility Transportation Services at 1-734-453-6452, to schedule an inspection and repair.
3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V313000. More in how recalls work.

Affected vehicles (2)

2018 Ford Transit
2018 RAM Promaster

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Seat Recalls Involving Unlocked Seatbacks and Unexpected Movement · all 21 Ford recalls in this area
RAM Seat Recalls Cover Passenger Sensors and Foldaway Seat Locks · all 4 RAM recalls in this area

Other RAM Promaster recalls

Sep 29, 2026Ram ProMaster Vans Risk Losing Power Steeringhigh
Dec 17, 2025Wheelchair Restraints in Various Vehicles May Not Lockhigh
Oct 23, 2025Ram ProMaster Radiator Fan Circuit May Overheathigh
Oct 6, 2025Ram ProMaster Electric Vehicles Can Lose Drive Powerhigh
Aug 26, 2025Ram ProMaster, Dodge Journey backup camera may failmedium
May 21, 2025Ram ProMaster Rearview Camera May Not Displayhigh

All 26 Promaster recalls

Official notice

Component: SEATS
Summary: Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Safety risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.