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Ram ProMaster Electric Vehicles Can Lose Drive Power
high How serious is it? About this label
Losing drive power while driving increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V665000 |
|---|---|
| Reported to NHTSA | Oct 6, 2025 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Electrical System:propulsion System:traction Motor:controller:software |
| Vehicles covered | 2 model/year combinations, model years 2024–2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Some Ram ProMaster battery electric vehicles have software in the electric drive module that may not manage torque correctly. This can cause the vehicle to lose drive power.
What you should do
2. Contact a Chrysler dealer at 800-853-1403 to schedule the software update.
3. The repair, including inspection and replacement of the electric drive module if needed, is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V665000. More in how recalls work.
Affected vehicles (2)
Who to contact
RAM — official RAM recall lookup
Customer service: 1-800-853-1403
The bigger picture
- What RAM Electrical Recalls Involve Fires and Missing Dashboard Information? · all 12 RAM recalls in this area
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Official notice
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
- Safety risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.