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Toyota Sienna passenger airbags may deploy at wrong time

NHTSA campaign 19V318000 · Reported 2019-04-23 · Toyota Motor Engineering & Manufacturing

high How serious is it? About this label

An airbag firing unexpectedly, or not firing in a crash, is a genuine crash and injury hazard, but the notice does not tell owners to stop driving.

What's wrong, in plain English

On certain 2019 Toyota Siennas, the front passenger door may have been welded incorrectly inside. That door holds a sensor that tells the airbag system when a crash is happening. With bad welds, the sensor can send wrong readings, so the front passenger airbag and the curtain airbag above the side windows may go off when they should not, or fail to go off when they are needed. Dealers replace the whole passenger front door assembly free.

What you should do

1. Confirm your VIN at nhtsa.gov/recalls under campaign 19V318000 (Toyota's number is K1G/K0G).
2. Contact your Toyota dealer, or Toyota customer service at 1-888-270-9371, to schedule the door replacement.
3. Have the new passenger side front door assembly installed — the repair costs you nothing.

Affected vehicles (1)

Who to contact

Toyotaofficial Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Sienna vehicles. The passenger front door may have incorrect welds inside, possibly affecting the air bag sensor readings for the passenger side front seat and curtain shield air bags.
Safety risk
The incorrect air bag sensor readings could cause the affected air bags to unintentionally deploy or to not deploy when intended, increasing the risk of a crash and/or injury.
Remedy
Toyota will notify owners, and dealers will replace the passenger side front door sub assembly with a new one, free of charge. The recall began June 21, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K1G /K0G.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.