9 recalls covering model years 2018, 2019, 2020. To check whether your vehicle is affected, look up your 17-character VIN at nhtsa.gov/recalls — a recall may apply only to some vehicles of a given year.
The fuel pump sits inside the gas tank and pushes gasoline to the engine. On these vehicles that pump can fail. If it does, the engine can stall — shut off — while you are driving, including in traffic or at highway speed. The recall covers a long list of Toyota and Lexus cars, trucks, vans and SUVs. Your dealer will replace the fuel pump assembly with an improved version, free of charge.
The fuel pump sits inside the gas tank and pushes gas to the engine. On these Toyota and Lexus vehicles, that pump can fail. If it fails, the engine can stall, meaning it shuts off while you are driving. A stall in traffic leaves you without power and can lead to a crash. This recall started in January 2020 and Toyota expanded it twice in March 2020, adding some model years and removing others, so the covered list changed. A dealer replaces the pump at no charge.
These are Sienna vans that were converted for wheelchair use by AMS/Vantage. The rubber brake hoses going to the rear wheels may be too short, so they rub against a metal arm in the rear suspension every time the van moves. Over time the rubbing can wear through a hose and cause it to fail. If that happens you lose part of your braking, it takes longer to stop, and the van can be harder to control.
These are Toyota Sienna vans that were modified by the Braun Corporation. The steering shaft extension — a piece that connects your steering wheel to the rest of the steering system — may have been built incorrectly and can crack. If it cracks all the way through, the steering wheel can stop turning the wheels. Braun has already contacted owners, and dealers will put in new steering shaft extensions at no cost to you.
These Toyotas came with factory-installed floor mats, and the sticker that lists how much weight the vehicle can safely carry with those mats in place may show the wrong numbers. If you go by that sticker when loading people and cargo, you could put more weight in the vehicle than it is built to handle. An overloaded vehicle is harder to control. The fix is a corrected sticker, provided free, that you place over the wrong one.
These are 2014-2019 Toyota Sienna vans that Braun converted for wheelchair access. During the conversion, the wrong fittings may have been put on the brake lines. The wrong fittings can let pressure escape from the brake system, so the rear brakes may not grip as hard as they should. That means the van can take longer to stop. A dealer adds a small adaptor to the brake line to fix it.
On certain 2019 Toyota Siennas, the front passenger door may have been welded incorrectly inside. That door holds a sensor that tells the airbag system when a crash is happening. With bad welds, the sensor can send wrong readings, so the front passenger airbag and the curtain airbag above the side windows may go off when they should not, or fail to go off when they are needed. Dealers replace the whole passenger front door assembly free.
Every vehicle has a sticker, usually in the driver's door opening, that tells you how much weight it can safely carry, including passengers and cargo. On these vehicles the printing on that sticker can fade until you cannot read it. If you cannot see those numbers, you may load the vehicle heavier than it was built to handle, which can affect how it steers, brakes, and wears its tires. The dealer will give you a corrected replacement label.
Some 2018 Sienna vans were built with 10-spoke alloy wheels from one factory that were not cooled properly as they were made. That leaves the metal weak, so hitting a pothole or curb can crack the spokes. A cracked wheel can break away from the hub while you are driving, and you would likely lose control of the van. Toyota dealers will inspect the wheels and replace them if the production location calls for it, at no charge.
Complaints owners have filed with NHTSA about the Toyota Sienna. These are unverified reports; better-selling years collect more.
| Model year | Complaints | Crashes | Fires | Injuries |
|---|---|---|---|---|
| 2018 | 70 | 5 | 0 | 6 |
| 2019 | 45 | 2 | 0 | 4 |
| 2020 | 38 | 0 | 1 | 0 |
Recalls and complaint record for one model year at a time: